Apr 07, 2020

Covid 19 Update

Covid 19 Update – 28th May 2020

Since the start of 2020, the Covid 19 virus has swept across the world at a bewildering and frankly alarming speed.

As a global pandemic, Covid 19 is first and foremost a health crisis, the likes of which we haven’t seen for a hundred years. Our thoughts are therefore with the many victims of the virus as well as the multitude of workers fighting to contain it.

In addition to being a major health crisis, Covid 19 is also rapidly turning into an economic crisis, affecting millions of people around the world. Travel & tourism are amongst the industries hit hardest by the pandemic and, in the likes of Mexico, Guatemala & Cuba, thousands of people have already lost their jobs and / or their livelihoods.

The health, safety and well-being of our customers, staff and local partners is always paramount in our thoughts but we also need to look ahead to a time when it is safe to resume travelling.

Booking Flexibility

In light of the current UK government advice, not to mention global uncertainty as to the timescale of the Covid 19 pandemic, we will not be taking any new bookings for travel to Cuba, Guatemala or the Yucatan Peninsula departing up to and including 31st August 2020. Please note that these guidelines are subject to revision at any time.

For clients wishing to travel from 1st September onwards, we understand that the desire to get away on holiday will be somewhat mitigated by uncertainty as to the health & travel situation, not just in our featured destinations, but also in the UK & Europe (especially in respect of indirect flights). With this in mind…..

  1. We will be reducing our normal booking deposit from £200 per person to £50 per person.
  2. Payment of the holiday balance will now be 5 weeks before departure, rather than the usual 8 weeks.
  3. Please note that points 1 & 2 apply only to payments and terms relating to Beyond The Ordinary. External suppliers (ie airlines) may have more restrictive terms and conditions in respect of payments, changes and cancellations over which we have no control. These will be made clear before you book. In all other respects, our standard Booking Conditions will apply.

Covid 19 and Cuba

Cuba is currently closed to all foreign visitors with no date yet set for re-opening.

For the most up to date UK government advice on travel to Cuba, please click here.

 

Covid 19 and Guatemala

Guatemala is currently closed to all foreign visitors with no date yet set for re-opening.

For the most up to date UK government advice on travel to Guatemala, please click here.

 

Covid 19 and the Yucatan Peninsula

There are currently no restrictions on UK nationals visiting Mexico although hotels will no longer receive reservations and only some hotels will be authorised to offer limited accommodation to foreign nationals.

For the most up to date UK government advice on travel to Mexico, please click here.

 

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Financial Protection

You’re in safe hands

When making your travel arrangements, we understand just how important peace-of-mind is. Beyond The Ordinary hold both ATOL & ABTOT bonds so whether you book your flights through us, or independently, any money you pay us is 100% protected. More detailed information on Financial Protection can be found by clicking here.

Make your next holiday Beyond The Ordinary

Whichever of our featured countries you wish to visit, we've been there several times. So, if you're after something beyond the ordinary to Cuba, Guatemala or the Yucatan Peninsula of Mexico, we'd love to hear from you.

Plan my Extraordinary